Frequently Asked Questions
Everything you need to know about your AM Store beauty journey.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All products curated at AM Store are 100% cruelty-free, and most are vegan-certified. Please check individual product descriptions for specific ingredient lists.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.
What is your return policy for opened cosmetics?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Yes, AM Store ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.